SOP AMU-073 · Part 4
Internal Audit
Audit areas, frequency, finding levels and the audit-to-closure process.
Purpose: to determine whether AMU staff are actually following the SOPs.
Audit Areas
- Warehouse
- Customer service
- Finance
- Marketing
- Quality
- E-commerce
- Supplier records
- Franchise
- Data security
- HR
Audit Frequency
- High-risk processes — more frequently
- Normal processes — according to annual audit schedule
Audit Finding Levels
- Critical — immediate serious risk
- Major — significant system failure
- Minor — limited deviation
- Observation — improvement opportunity
Audit Process
Audit plan
Evidence review
Interviews
Sample testing
Findings
Management response
Corrective action
Verification
Closure