www.amudietcoffee.com
Handbook

SOP AMU-059 · Part 3

Monthly Business Review

The eleven questions the monthly report must answer, from revenue to franchise readiness.

The monthly report should answer:

  • Sales — did revenue grow?
  • Profitability — did profit grow?
  • Customers — did repeat purchasing improve?
  • Marketing — which channels made money?
  • Product — any quality problems?
  • Inventory — any stockout or expiry risk?
  • Customer Service — why are customers complaining?
  • Returns — why are customers requesting refunds?
  • Manufacturing — do we need a new PO?
  • Cash Flow — can AMU fund the next inventory cycle?
  • Franchise Readiness — are systems strong enough to replicate?